Daily Archives: March 19, 2014


Analysis of 2013 FINRA Dispute Resolution Statistics

DSA analyzed how cases were closed through the FINRA dispute resolution process in 2013. Customer Cases FINRA reported that in 2013 there were 499 Customer Complaint cases decided by Arbitration (paper & hearing) and in 212 of these cases, the customer was awarded damages. Based on the statistics provided by FINRA, DSA determined: 2,772 Customer more ยป